Privacy Policy

The Wellness Arts CollectivePrivacy Policy

Effective Date: April 1, 2026 |

Last Updated: April 1, 2026

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Your privacy is important to us. This Privacy Policy explains how The Wellness Arts Collective ("TWAC," "we," "us," or "our") collects, uses, and protects the information you provide when you visit our website, contact us, or engage with our services.

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Section 1: Information We Collect

We may collect the following categories of personal information:

• Contact information — your name, email address, phone number, and mailing address.

• Communication content — messages, inquiries, or information you submit through our contact form, intake forms, or email.

• Appointment and service information — scheduling details, service preferences, and clinician or program selections.

• Technical data — IP address, browser type, device identifiers, and usage data collected automatically when you visit our website via cookies and similar technologies.

• SMS opt-in information — if you consent to receive text messages from us, we collect your mobile phone number and your consent record.

• Financial and insurance information — only as necessary to process payments or sliding-scale fee determinations.

We collect only what is necessary to provide you with quality care and support.

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Section 2: How We Use Your Information

We use the personal information we collect to:

• Respond to your inquiries and schedule appointments

• Provide clinical and therapeutic services

• Send appointment reminders, service updates, and administrative communications

• Send text messages (SMS), if you have opted in to receive them

• Process payments and verify sliding-scale eligibility

• Maintain and improve our website and services

• Comply with applicable legal, licensing, and regulatory requirements

 

How We Share Your Information

We do not use, sell, or share your information for advertising, data brokering, or any purpose. 

 

Section 3: SMS Messaging

If you opt in to receive text messages from The Wellness Arts Collective, you agree to receive SMS communications such as appointment reminders and practice updates. Message and data rates may apply. Messaging frequency may vary. You may opt out at any time by replying STOP to any message, or by contacting us directly. No mobile phone number, opt-in, or text message consent will ever be shared with third parties or affiliates. 

for marketing or any other purpose.

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Section 4: Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information, subject to legal and clinical record-keeping requirements

• Withdraw consent for non-essential communications (including SMS) at any time

• File a complaint with a regulatory authority

• To exercise any of these rights, please contact us using the information below.

 

Section 5: Cookies and Website Tracking

Our website may use cookies and similar tracking technologies to improve functionality and understand how visitors use the site. You may adjust your browser settings to decline cookies, though some features of the site may not function fully as a result.

 

Section 6: Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy from time to time.

 

Questions or Concerns?

The Wellness Arts Collective

3519 Eagle Rock Blvd

Los Angeles, CA 90065

hello@thewellnessartscollective.com